The BHTA is the only one in our sector overseen by the Chartered Trading Standards Institute (CTSI). NopaC has signed up to the BHTA Code of practice, demonstrating our commitment to high levels of customer care that go above and beyond legal obligations, giving customers confidence.
Public - Wherever you see the BHTA logo, you know you’re dealing with a company you can trust. You’ll get clear information about your rights, receive a high standard of customer service and have access to an independent complaints process.
Professionals - When you’re working with a client to maintain their independence, you want to know the products and services they’re using are right for them. BHTA members follow strict guidelines on customer care and won’t sell anything that doesn’t meet customers’ needs.